Testimonials

Items 1 to 9 of 40 total

per page
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
Walking down Marylebone High Street I was struck by a Paneri watch in the window of New Cavendish Jewelers, and walked into the store. Just returning from a month in the Arctic Circle, I was wearing worn jeans, beat up hiking boots, a bush jacket and a beard that had not been shaven for a month. Fully expecting to be turned away as a vagrant, I was surprised to be met with open arms and cordial service that is rare today in London. I consider that Panerai watch one of my favorites, among the several watches that I have purchased from New Cavendish. If you are sick of the pretentiousness of the many in London, I suggest you try New Cavendish Jewellers and let them remind you what purchase experience was supposed to be.
Mr. D. Wood December 09, 2017
Thank you again - I am delighted with my new IWC watch! NCJ made me feel welcome and comfortable and their knowledge of the products sold is excellent. I will certainly shop here again and have no hesitation in recommending New Cavendish as a top quality independent Jeweller that is straight-forward and easy to deal with.
Richard Golding November 23, 2017
I was very impressed with the expertise and product knowledge of Nicola at NCJ. From my first email query to final transaction, I was dealt with extremely professionally and promptly in sharp contrast with the national chain jewellers one usually finds on the high street. This persuaded me to source my timepiece from NCJ and I would have no hesitation in recommending them to friends and family. The personal touch and treating all customers with professionalism and respect goes a long way!
Mark November 23, 2017
I first heard about NCJ as they were listed on the Blancpain website as an official registered point of sale. I instantly developed a strong rapport with both Jitesh and Nicola which always helps when making a significant purchase. They were well informed and more importantly were effortlessly able to source the limited Blancpain timepiece I required direct from Switzerland in a very short amount of time. What I particularly enjoyed about dealing with NCJ was the personal touch and I was not made to feel like just ‘another client.’ I look forward to dealing with NCJ extensively in the future.
Mr. D. Bhachu October 05, 2017
A huge thank you to New Cavendish Jewellers and in particular Jonathan for the excellent service and guidance I have received in the past few weeks. Unfortunately, having taken two pieces of jewellery in to them to receive written valuations for insurance purposes, it was disappointing to find out one of the pieces was not what I believed it to be. However, Jonathan spent a great deal of time going through my various options with me, and ultimately I decided to proceed with having the stones replaced in my ring. Today I picked up the finished item, which is truly stunning, and I could not be happier! The knowledge, friendliness, dedication and craftsmanship of the staff at New Cavendish Jewellers is second to none, and I cannot recommend them highly enough.
Miss. Christina Wadeson September 22, 2017
Nicola was a great help to us, she provided a great service with outstanding professional advice in terms of watch selection, maintenance and global warranty. My fiance and I purchased IWC and Cartier watches and she was happy and patient to help with any questions we had. As overseas customers they have been very flexible with the transaction and also provided us with a great level of detail as to how to reclaim our VAT at Heathrow and the transaction was extremely easy to complete. After returning back to Australia, we have been telling our friends how lucky we are to find such an amazing jeweller just around the corner from our hotel!
Mr. Samual Nightingale August 29, 2017
Many thanks to the team at New Cavendish Jewellers for his help with choosing the right piece and then ensuring a smooth transaction. I will definitely return for the next watch, as this level of knowledge and service is becoming hard to find.
Mr. Nick Crowther August 09, 2017
I bought a Blancpain fifty fathoms in January. New Cavendish provided me an excellent service and helped me find the right watch. I have been worn the watch for nearly half a year, I love it very much!
Jinsong August 07, 2017
The service provided by NCJ was first class, making me extremely welcome at the store. The process was seamless and clearly well prepared, and the assistance with reclaiming the tax upon leaving London was greatly appreciated. It's these littles extra touches that made the whole experience a joy and set NCJ apart from others. I would thoroughly recommend NCJ to anyone looking for a fantastic experience when purchasing their new time piece.
Simon Denham July 03, 2017

Items 1 to 9 of 40 total

per page
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5