Testimonials

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I would highly recommend New Cavendish Jewellers and their superb team. I visited them to discuss the potential purchase of a new IWC, the team are phenomenal & knowledgeable, they have a great selection of timepieces from a broad range of top tier brands. I had plenty of time to get a feel for the IWC along with any and all the other watches I wanted to try on. We talked for a good hour about numerous brands and models. I am sure I will be back for my next piece soon. The customer experience was excellent from the moment I walked in the door. While we talked a few other potential customers come in I can say they were greeted with the same excellent service. In summary, NCJ has all the positives from a family run business where customers are at the centre of what they do there, and all the reach of a top tier jewellers. Who could ask for more!
Williams, A July 16, 2018
After a long and extensive search for a new watch, I happened upon New Cavendish Jewellers while exploring Marleybone during a recent trip to London. Something about the store just drew me in... The selection is fantastic and the shop is both inviting and personal without the pressure or pretense of many of the other larger outlets. After my initial visit I followed-up with a phone call and Jonathan, Jitesh and the entire NCJ team were a delight to work with on the purchase of my new Jaeger LeCoutre Polaris. The watch arrived without fuss and in perfect condition. NCJ will be my first option for any additional watch or jewelry purchases in the future.
Mr. Craig M. July 13, 2018
Knowledgeable and polite staff. I saw a watch I liked on their Instagram page which prompted me to book an appointment. Went in a few days later and the deal was done. Seamless. Would definitely recommend to friends and family.
Mr. Amit Patel March 22, 2018
I was actually recommended to visit New Cavendish Jewellers by a friend for a watch purchase and my goodness was he on point! Nicola provided an amazing service, conveniently being available in person, over the phone and email. In my case, I needed all three and rest assured Nicola was professional and listened to my requirements. The store itself was well presented and Nicola provided excellent sales service showing the watches functionality, service and adjustments. Highly recommend New Cavendish Jewellers to anyone in the market for Watches and Jewellery. Thanks Nicola and the team.
Ashley Samuels March 07, 2018
A near perfect buying experience - polite and knowledgeable. I’m very happy with the IWC I purchased and would happily deal with NCJ again. I will recommend NCJ to friends and family.
Mr. David Matsson March 01, 2018
Walking down Marylebone High Street I was struck by a Panerai watch in the window of New Cavendish Jewelers, and walked into the store. Just returning from a month in the Arctic Circle, I was wearing worn jeans, beat up hiking boots, a bush jacket and a beard that had not been shaven for a month. Fully expecting to be turned away as a vagrant, I was surprised to be met with open arms and cordial service that is rare today in London. I consider that Panerai watch one of my favorites, among the several watches that I have purchased from New Cavendish. If you are sick of the pretentiousness of the many in London, I suggest you try New Cavendish Jewellers and let them remind you what purchase experience was supposed to be.
Mr. D. Wood February 10, 2018
Thank you again - I am delighted with my new IWC watch! NCJ made me feel welcome and comfortable and their knowledge of the products sold is excellent. I will certainly shop here again and have no hesitation in recommending New Cavendish as a top quality independent Jeweller that is straight-forward and easy to deal with.
Richard Golding November 23, 2017
I was very impressed with the expertise and product knowledge of Nicola at NCJ. From my first email query to final transaction, I was dealt with extremely professionally and promptly in sharp contrast with the national chain jewellers one usually finds on the high street. This persuaded me to source my timepiece from NCJ and I would have no hesitation in recommending them to friends and family. The personal touch and treating all customers with professionalism and respect goes a long way!
Mark November 23, 2017
I first heard about NCJ as they were listed on the Blancpain website as an official registered point of sale. I instantly developed a strong rapport with both Jitesh and Nicola which always helps when making a significant purchase. They were well informed and more importantly were effortlessly able to source the limited Blancpain timepiece I required direct from Switzerland in a very short amount of time. What I particularly enjoyed about dealing with NCJ was the personal touch and I was not made to feel like just ‘another client.’ I look forward to dealing with NCJ extensively in the future.
Mr. D. Bhachu October 05, 2017

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