Testimonials

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I bought my first luxury piece after being recommended to New Cavendish Jewellers. The team were great from start to finish, patiently answering all my questions and taking the time to explain the watch to me on pick up. Highly recommend.
Den Wang June 04, 2020
My wife's birthday fell under the disarray caused by COVID-19. Even under those circumstances, Jitesh was an absolute champion, amazingly flexible with a service mindset you don't often witness. His knowledge, professionalism and personal touch provided final assurance, and after perhaps the best buying experience I've ever had, I left New Cavendish Jewellers with the beautiful Carter watch. The final confirmation was my wife's reaction when she opened the box. Success! Thank you Jitesh and NCJ, you made the day!"
Ottoila, I June 04, 2020
Jitesh and team were fantastic from start to finish. They gave helpful, friendly and no-pressure advice on the purchase of a new watch and even helped with aftercare including extending the warranty and preparing a valuation for insurance purposes. Would absolutely recommend!
Andrew F. March 03, 2020
I brought an old family ring in to be cleaned and was thrilled with the results - I almost didn't recognise my piece of jewellery when it was returned! I would recommend this service to anyone who has some old jewellery in need of reinvigoration.
Miss. Elli Gant February 28, 2020
Always a pleasure doing business with the team at team at New Cavendish Jewellers. Would not hesitate in giving them my full recommendation.
Clarke, P December 11, 2019
I found choosing my first real watch to be both daunting and fun. Walking into New Cavendish Jewellers was a game changer as Jitesh seriously reduced the intimidation factor while also amplifying the enjoyment - and I love my new Panerai!
John Howard November 20, 2019
As an avid watch fan, I was recommended to go and see Jitesh and the team at New Cavendish Jewellers for my planned purchase of an Omega Planet Ocean. Jitesh is hugely customer focused and clearly is an experienced Jeweller. Right from the start of our engagement, he was a consummate professional and a pleasure to deal with. The pick up experience was second to none, nothing was too much trouble and full attention from the team was evident throughout. New Cavendish Jewellers are an independent and this is one of the reasons I went to see them - businesses such as New Cavendish should be supported and recommended wherever possible, and I am more than happy to do this. Go and see Jitesh even if it is to talk about watches and horology in general - 100% recommended and I will be back in the future!
John Wall August 17, 2019
I’ve now purchased 4 watches from New Cavendish Jewellers and have had excellent service each time. NCJ has been able to source all of the pieces I’m looking for, including where there are waiting lists / high demand, directly from the manufacturer. The service is excellent from the moment of purchase to thereafter when servicing of the piece is needed. Always providing an honest and trustworthy view of the suitability of the watch, having taken the time to understand my personality and requirements as the wearer! NCJ will certainly be my first call when I’m looking for my next watch.
Shah, S July 29, 2019
I approached NCJ to source a Blancpain for me that was unavailable in the UK. Their prompt and efficient response to my inquiry and subsequent efforts to contact the manufacturer to obtain a quotation and delivery date was excellent. I received regular communications and updates from them prior to delivery and found them to be consummate professionals. The purchasing process was faultless and I can thoroughly recommend NCJ for their professionalism, trustworthiness, knowledge and expertise.
Mr. A. Shields July 24, 2019

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