Testimonials

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NCJ are clearly very knowledgeable and passionate about watches. I had to wait a few months for the special edition IWC to arrive but it was worth the wait. I could not have wished for a better service and will be sure to use NCJ again.
Dangerfield, J September 20, 2018
I came across New Cavendish while looking an Omega AD, and reached out to them regarding availability for a Speedmaster 57. They responded extremely promptly. I told him that I live in the US and would like to claim back the VAT, they guided me through the entire process. The team at New Cavendish are true professionals and extremely trustworthy and I will be buying from them again for sure!
Mr. Aashay Patel September 10, 2018
My wife and I are occasional visitors to London and chanced upon New Cavendish Jewellers several weeks ago. We were most impressed with the service, knowledge and attention provided during our initial visit, not to mention the extensive range of watches. The "personal touch" was so much more pleasant than we've experienced in many of the larger retail outlets. We kept in touch, discussing a particular purchase which was to be a surprise for my wife. The team were instrumental in my subterfuge and the surprise visit and presentation of the watch (a beautiful JLC Reverso) could not have been better executed. My sincere thanks to the NCJ team and I can't recommend the staff and shop more highly.
Mr. Paul Timson August 22, 2018
I would highly recommend New Cavendish Jewellers and their superb team. I visited them to discuss the potential purchase of a new IWC, the team are phenomenal & knowledgeable, they have a great selection of timepieces from a broad range of top tier brands. I had plenty of time to get a feel for the IWC along with any and all the other watches I wanted to try on. We talked for a good hour about numerous brands and models. I am sure I will be back for my next piece soon. The customer experience was excellent from the moment I walked in the door. While we talked a few other potential customers come in I can say they were greeted with the same excellent service. In summary, NCJ has all the positives from a family run business where customers are at the centre of what they do there, and all the reach of a top tier jewellers. Who could ask for more!
Williams, A July 16, 2018
After a long and extensive search for a new watch, I happened upon New Cavendish Jewellers while exploring Marleybone during a recent trip to London. Something about the store just drew me in... The selection is fantastic and the shop is both inviting and personal without the pressure or pretense of many of the other larger outlets. After my initial visit I followed-up with a phone call and Jonathan, Jitesh and the entire NCJ team were a delight to work with on the purchase of my new Jaeger LeCoutre Polaris. The watch arrived without fuss and in perfect condition. NCJ will be my first option for any additional watch or jewelry purchases in the future.
Mr. Craig M. July 13, 2018
Knowledgeable and polite staff. I saw a watch I liked on their Instagram page which prompted me to book an appointment. Went in a few days later and the deal was done. Seamless. Would definitely recommend to friends and family.
Mr. Amit Patel March 22, 2018
I was actually recommended to visit New Cavendish Jewellers by a friend for a watch purchase and my goodness was he on point! Nicola provided an amazing service, conveniently being available in person, over the phone and email. In my case, I needed all three and rest assured Nicola was professional and listened to my requirements. The store itself was well presented and Nicola provided excellent sales service showing the watches functionality, service and adjustments. Highly recommend New Cavendish Jewellers to anyone in the market for Watches and Jewellery. Thanks Nicola and the team.
Ashley Samuels March 07, 2018
A near perfect buying experience - polite and knowledgeable. I’m very happy with the IWC I purchased and would happily deal with NCJ again. I will recommend NCJ to friends and family.
Mr. David Matsson March 01, 2018
Walking down Marylebone High Street I was struck by a Panerai watch in the window of New Cavendish Jewelers, and walked into the store. Just returning from a month in the Arctic Circle, I was wearing worn jeans, beat up hiking boots, a bush jacket and a beard that had not been shaven for a month. Fully expecting to be turned away as a vagrant, I was surprised to be met with open arms and cordial service that is rare today in London. I consider that Panerai watch one of my favorites, among the several watches that I have purchased from New Cavendish. If you are sick of the pretentiousness of the many in London, I suggest you try New Cavendish Jewellers and let them remind you what purchase experience was supposed to be.
Mr. D. Wood February 10, 2018

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