Testimonials

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I found choosing my first real watch to be both daunting and fun. Walking into New Cavendish Jewellers was a game changer as Jitesh seriously reduced the intimidation factor while also amplifying the enjoyment - and I love my new Panerai!
John Howard November 20, 2019
As an avid watch fan, I was recommended to go and see Jitesh and the team at New Cavendish Jewellers for my planned purchase of an Omega Planet Ocean. Jitesh is hugely customer focused and clearly is an experienced Jeweller. Right from the start of our engagement, he was a consummate professional and a pleasure to deal with. The pick up experience was second to none, nothing was too much trouble and full attention from the team was evident throughout. New Cavendish Jewellers are an independent and this is one of the reasons I went to see them - businesses such as New Cavendish should be supported and recommended wherever possible, and I am more than happy to do this. Go and see Jitesh even if it is to talk about watches and horology in general - 100% recommended and I will be back in the future!
John Wall August 17, 2019
I’ve now purchased 4 watches from New Cavendish Jewellers and have had excellent service each time. NCJ has been able to source all of the pieces I’m looking for, including where there are waiting lists / high demand, directly from the manufacturer. The service is excellent from the moment of purchase to thereafter when servicing of the piece is needed. Always providing an honest and trustworthy view of the suitability of the watch, having taken the time to understand my personality and requirements as the wearer! NCJ will certainly be my first call when I’m looking for my next watch.
Shah, S July 29, 2019
I approached NCJ to source a Blancpain for me that was unavailable in the UK. Their prompt and efficient response to my inquiry and subsequent efforts to contact the manufacturer to obtain a quotation and delivery date was excellent. I received regular communications and updates from them prior to delivery and found them to be consummate professionals. The purchasing process was faultless and I can thoroughly recommend NCJ for their professionalism, trustworthiness, knowledge and expertise.
Mr. A. Shields July 24, 2019
My first buying experience at New Cavendish Jewellers will definitely not be my last! The team are so knowledgeable and patient, they encouraged me to look at several different watches from their wide offering of luxury brands so that I would have complete confidence in my purchase. I love my Breguet and I look forward to my next purchase!
Mrs. Jan Lyons April 06, 2019
Discovered New Cavendish Jewellers whilst looking for an Omega Aqua Terra but it was clear from the start that these guys are knowledgeable ambassadors for all of the the brands on offer. The purchasing process was truly a pleasure from start to finish. Give NCJ a try if you are looking for a luxury item, I do not believe you will be disappointed.
Tingley, N January 25, 2019
Have to say NCJ provided one of the quickest & best purchasing experiences of a quality watch. I’m not London based so wasn’t able to do a face to face but communication, attention, service & delivery was first rate. Now have a lovely IWC Le Petit Prince on my wrist. So if you are in market and are looking to buy online/phone - NCJ get my recommendation.
Mr. R. Bowman January 25, 2019
Thank you for the exemplary service, NCJ! I’d had my eye on an Omega watch for some time and the excellent service and hospitality from Nicola made the entire shopping experience a delight. In addition to great service, their technical knowledge was impressive and all of my questions were answered efficiently. It’s refreshing to have such a relaxed and informative experience rather than just asked for my credit card like at the bigger chains… I will be back again, that’s for sure!
Jamie B January 05, 2019
I was extremely pleased with the service at New Cavendish Jewellers when purchasing a watch. The watch was in immaculate condition and the nuances were explained perfectly by knowledgeable staff. Very happy with the watch itself and will definitely look to buy from here again.
Charles Butcher January 05, 2019

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