Testimonials

Items 19 to 27 of 53 total

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Nicola was a great help to us, she provided a great service with outstanding professional advice in terms of watch selection, maintenance and global warranty. My fiance and I purchased IWC and Cartier watches and she was happy and patient to help with any questions we had. As overseas customers they have been very flexible with the transaction and also provided us with a great level of detail as to how to reclaim our VAT at Heathrow and the transaction was extremely easy to complete. After returning back to Australia, we have been telling our friends how lucky we are to find such an amazing jeweller just around the corner from our hotel!
Mr. Samual Nightingale August 29, 2017
Many thanks to the team at New Cavendish Jewellers for his help with choosing the right piece and then ensuring a smooth transaction. I will definitely return for the next watch, as this level of knowledge and service is becoming hard to find.
Mr. Nick Crowther August 09, 2017
I bought a Blancpain fifty fathoms in January. New Cavendish provided me an excellent service and helped me find the right watch. I have been worn the watch for nearly half a year, I love it very much!
Jinsong August 07, 2017
The service provided by NCJ was first class, making me extremely welcome at the store. The process was seamless and clearly well prepared, and the assistance with reclaiming the tax upon leaving London was greatly appreciated. It's these littles extra touches that made the whole experience a joy and set NCJ apart from others. I would thoroughly recommend NCJ to anyone looking for a fantastic experience when purchasing their new time piece.
Simon Denham July 03, 2017
A big thank you to Jitesh, Jonathan and all the team at NCJ. As an occasional collector of watches I have spent some time looking for a dress watch with a difference. The friendly welcome and expertise, coupled with a relaxed and no pressure approach, led to a well thought through purchase in June 2017. I am absolutely delighted with my new time piece and with the whole buying experience, which is in itself very important. I can thoroughly recommend NCJ and as and when the occasion seems right again I would not hesitate to return!
Dominic Culligan July 03, 2017
Exceptional customer service from Jitesh and the team at NCJ. They ensured I received my limited edition timepiece on a tight date/time window, when visiting the UK for business. Since returning home to Australia I have a very happy husband - thank you.
Ester Willims February 27, 2017
A huge thank you to the team at New Cavendish Jewellers for a pleasant transaction. I am a resident in California and this was my first time buying a time piece from NCJ, let alone a piece out of the United States. NCJ made the transaction so easy that I will definitely be back for my next piece soon. Thanks again...
Brett Harmon August 19, 2016
I come back to NCJ time and time again for watches because what they offer combines a lovely personal touch with an extremely professional approach. They really knows watches and when they gets to know their customers, can match the two perfectly.
Graham G June 28, 2016
Many thanks to Jitesh, Nicola and to all of team at New Cavendish for their kind welcome and exceptional service that, especially at such short notice, allowed me to propose on my desired and special date. One of the best and most personal luxury experiences in London, thanks again!
Joey Syrett June 23, 2016

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