Testimonials

Many thanks to the team at New Cavendish Jewellers for his help with choosing the right piece and then ensuring a smooth transaction. I will definitely return for the next watch, as this level of knowledge and service is becoming hard to find.

I bought a Blancpain fifty fathoms in January. New Cavendish provided me excellent service and helped me find the right watch. I have been worn the watch for nearly half a year, I love it very much!

The service provided by NCJ was first class, making me extremely welcome at the store. The process was seamless and clearly well prepared, and the assistance with reclaiming the tax upon leaving London was greatly appreciated. It's these little extra touches that made the whole experience a joy and set NCJ apart from others. I would thoroughly recommend NCJ to anyone looking for a fantastic experience when purchasing their new timepiece.

A big thank you to Jitesh, Jonathan and all the team at NCJ. As an occasional collector of watches I have spent some time looking for a dress watch with a difference. The friendly welcome and expertise, coupled with a relaxed and no pressure approach, led to a well thought through purchase in June 2017. I am absolutely delighted with my new time piece and with the whole buying experience, which is in itself very important. I can thoroughly recommend NCJ and as and when the occasion seems right again I would not hesitate to return!

Exceptional customer service from Jitesh and the team at NCJ. They ensured I received my limited edition timepiece on a tight date/time window when visiting the UK for business. Since returning home to Australia I have a very happy husband - thank you.

A huge thank you to the team at New Cavendish Jewellers for a pleasant transaction. I am a resident in California and this was my first time buying a timepiece from NCJ, let alone a piece out of the United States. NCJ made the transaction so easy that I will definitely be back for my next piece soon. Thanks again...

I come back to NCJ time and time again for watches because what they offer combines a lovely personal touch with an extremely professional approach. They really know watches and when they get to know their customers, can match the two perfectly.

Many thanks to Jitesh, Nicola and to all of team at New Cavendish for their kind welcome and exceptional service that, especially at such short notice, allowed me to propose on my desired and special date. One of the best and most personal luxury experiences in London, thanks again!

Jitesh, Nicola and team at New Cavendish Jewellers are a pleasure to know. A family run business that always remembers and values their customers. They are extremely professional and knowledgable, give excellent advice and are competitive. The jewellery they design and sell is exquisite and I highly recommend them. I have bought jewellery, had jewellery mended and cleaned and they have always gone above and beyond! I will certainly be returning soon myself.

My good friend Jitesh Shah was extremely accommodating throughout the entire process on the purchase of a beautiful Jaeger-LeCoultre timepiece. He has gained forever a client in me - all the way in Texas! Thanks again my friend, looking forward to the next one!

Excellent service received by the NCJ team. I was introduced by a personal recommendation, which was a brilliant introduction. NCJ was able to quickly source the item I requested. I will certainly be back again - many thanks to all.

We were walking to the Wallace Collection, not in search of a watch! Jitesh and colleagues were exceptional and their knowledge impressive. We left with a watch on our mind (no pressure) and came back after the museum to purchase. If you're in search or a watch (or not), stop by and enjoy their expertise - Scott and Louise

Excellent first experience at New Cavendish Jewellers - the team was warm, charming, knowledgeable and professional. A truly enjoyable experience.

An awesome experience, such attention to detail. An unrivaled five-star service beautifully delivered by a family who really does care.

New Cavendish Jewellers stepped up to provide a bespoke watch when others had disappointed. Great service, I was kept fully informed and provided with details along the way. Great people, quite knowledgeable, great watch, fantastic outcome. Truly recommended.

A massive thank you for the NCJ family. A lot of time and effort was put in to help me choose the perfect watch. The customer service is outstanding and the product knowledge of all the pieces in the store is second-to-none. I am extremely happy with my AP ROO - will be back for my next watch very soon!

I bought a couple of straps for my IWC. Excellent knowledge and range. Staff delivers a friendly and personal service not experienced elsewhere. I'd highly recommend NCJ.

My experience at New Cavendish was excellent. The team are very personable and knowledgeable - the attention to detail and advice about watches was perfect.

It was a genuine delight to be served today. I could not fault the first-rate, knowledgeable service that I received and I am delighted with my purchase. I am very happy to recommend New Cavendish Jewellers.

I've been looking to buy a Breguet watch for some time. So, I was checking ranges and availability across several dealers including internet retailers. New Cavendish Jewellers beat all of them on all parameters. The VAT refund was processed in a way that saved me few extra pounds. The staff are friendly, helpful, and competent. I am now wearing my watch!