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After Sales Services

After Sales Services - Watches & Jewellery

At New Cavendish Jewellers, we are able to provide a total After Sales service for both watches & Jewellery.

Many small Watch & Jewellery repairs can be undertaken on-site but we also have our own off-site Watch & Jewellery repair centre. Most watch battery & strap changes can be done on-site the same day as well , while more serious watch repairs are worked upon by our own accredited watchmakers & also the Official service centres for the Brands.

Alongside the Brands we are official agents for, we have partnerships to repair the majority of other leading Manufacturers such as Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin, A. Lange and Sohne, Glashutte, Omega, Blancpain, Panerai, Hublot, Zenith amongst many more; feel free to enquire with us for further details.

Please see below for a full list of the services on offer:

Watches Repairs

  • Batteries, watch straps and bracelet link adjustments done on-site for the majority major Brands - branded watch straps can be sourced alongside Hirsch straps.
  • Battery and reseals – all watches are resealed and tested for water resistance
  • Full Servicing for both Quartz and Mechanical timepieces – anything from vintage watches to contemporary and even complicated watches – estimates raised where necessary using Brand's own After Sales platforms and our own independent workshops.
  • Watch valuations for all Brands for insurance and probate purposes.

Jewellery Repairs

  • Ring resizing in virtually all metals using state of the art laser technology - repairs are usually fulfilled within two working weeks
  • Ring re-tipping, general claw work, re-setting and general aesthetic repair work
  • Rhodium plating, gold/rose gold plating and polishing
  • Jewellery design; for new and existing items
  • Jewellery valuations for probate and insurance purposes
  • Restringing of all types
  • Engraving
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