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I thoroughly recommend New Cavendish Jewellers for their exemplary and very professional and courteous service. A place and people that you can trust for honest advice: speak to Jitesh and Nicola. Will definitely go back for new purchases and gifts.
They were very knowledgeable and professional throughout the process. I first visited in February and they recommended I return once the weather had warmed up and I had had longer to decide on how much smaller to make my engagement ring. When I returned they were then able to resize my opal ring without damaging the opal and were really helpful in deciding what size to settle on. Considering my fingers change size constantly and opals are quite delicate I was happy with the service. I chose New Cavendish Jewellers on a personal recommendation and they didn’t disappoint.
Exemplary service and impressive expertise from the team - I cannot recommend highly enough. As an independent retailer their professionalism and enthusiasm shines through in the care taken throughout the process.
After a very positive experience with a previous purchase I recently asked them to source a particular watch which they managed to do very quickly. For a second time they delivered a great experience while picking up the watch, sizing and explaining features etc.
I would not hesitate to go back - the difficult bit is choosing what the next watch should be...
I decided to invest and the team gave a great offer backed by superb service on a delightful watch.
I was introduced to New Cavendish Jewellers by a family friend over a year ago & now I just purchased my IWC Portugieser Chrono from them. Nicola & Jitesh were extremely knowledgeable, dedicated, helpful & offered exceptional service. They gave excellent advice in my watch selection and recommended the IWC to me over the other top brands they carry. I must say that it was a pleasurable watch searching & buying experience with NCJ. They also assisted in processing & reclaiming VAT. Will definitely return to buy my next watch. Thank you Nicola & Jitesh for making it happen!
I spotted a new Panerai release that i was interested in and contacted Jitesh to see if he could procure it for me. From start to finish he was professional and courteous and secured the watch for me. Very happy to recommend New Cavendish and i hope we will deal again in the future.
The experience of purchasing my dream watch was greatly enhanced by the incredible guidance, customer service and incredible knowledge of those at Cavendish Jewellers, particularly Jitesh. He was incredible empathetic to my requirements and, when I went to visit the store to collect my stunning watch, Jitesh kindly and carefully guided me through all necessary details to maintain and care for my piece. It was an absolute joy to deal with Jitesh and he truly made the experience a memorable and wonderful one. I have no hesitation in recommending New Cavendish Jewellers and guarantee you will be thrilled with the highest level of service and respect shown to you.
A short long story. I was referred by a very good friend to NCJ on the basis that he would provide exceptional advice and service in relation to my inquiry regarding the purchase of a reasonably expensive Panerai watch. Suffice to say, the team excelled in absolutely every aspect of the transaction. Today I received my utterly superb watch in a record time, superbly packaged and with a thoughtful gift. Will I recommend them to others? Of course I will. In fact, I did.....and they have purchased too. Great service, communications and (rare today) enthusiasm.