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I have been looking for a quite popular model of a swiss watch brand for some days. The staff of New Canvendish Jewellers kindly showed me some similar watches to try on and ordered a brand new one on my behalf. They were particularly patient and thorough in explaining all the functions and instructions to me. Warm and nice experience for watch shopping!
Amazing service, quick and simple, and very nice workers.
Sold us a watch. All good.
A great experience to shop at New Cavendish , the staff are very helpful and their knowledge is second to none when asking questions on the best type of Jewellery, watches and watch repairs . it is refreshing to see old style customer service back and a shop that welcomes you in and really cares .
Have used New Cavendish Jewellers over the years for various pieces of jewellery and always been very pleased with the results. Just recently received expert advice regarding converting an inherited ring into earrings and pendant to pass to my daughters. Nicola was wonderful and all staff so courteous and polite. Thank you again for excellent service.
I needed some new links for a second hand vintage Cartier watch I had just been given as a Birthday present and NCJ were fantastic. The advice on how many extra links I would need was spot on, the price exactly as they had quoted and it was completed ahead of the scheduled time. Always so polite and a delight to visit. Long may they continue!
Great service from beginning to end. Promptly responded to email for watch repairs and kept me informed of progress throughout. Helpful and educated team. I'll definitely use them for future purchases.
Very informative and welcoming. Easily offered a quality alternative to the stock strap and replaced it at no cost. The overall shopping experience, from reserving the watch at Tissot.co.uk to meeting the staff, was a breeze.