I cannot fault the service received by the whole team. They were exceptionally courteous, efficient and knowledgeable. Nothing was too much trouble making the whole experience a pleasure. I'd have no reservation in recommending the whole team.
I was recommended New Cavendish Jewellers by a friend of mine and I can see why. From the moment I spoke to them about what I was looking for right through to after purchasing the item, I had the best customer service and experience. Not only are they knowledgeable but there is a very relaxed environment with no pressure or upselling which you can often experience when buying watches or jewellery. I look forward to continuing to use New Cavendish Jewellers in the future.
I would highly recommend NCJ, my soon to be fiancé loved his Pocket watch. Thank you for your prompt service and arranging the watch to be delivered to your shop during the lockdown. Your swift and always polite communication made this experience a very good one!
NCJ did a fantastic job, professional service and swift delivery , especially in these strange times. Love the watch, a stunning looking JLC Reverso tribute small seconds. Thanks again!
A true professional and a fantastic experience. Jitesh - thank you for all your help, advice and quick communication throughout.
Jitesh was extremely knowledgeable and took the time to explain the history of the item I purchased in detail which is what sets New Cavendish apart from your standard jewellers. There is nowhere else I would rather buy jewellery from. Thank you so much for such an enjoyable shopping experience.
Fantastic service. Staff were very knowledgeable and helpful throughout the whole process. 10/10.
Thanks guys for a wonderful shopping experience, fantastic over the phone service when ordering my watch and the in store service when I came to pick up was exceptional! Prompt, informative giving me fantastic advice and answered any questions I had, thanks guys I will be returning in the future I'm sure!