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Have used New Cavendish Jewellers over the years for various pieces of jewellery and always been very pleased with the results. Just recently received expert advice regarding converting an inherited ring into earrings and pendant to pass to my daughters. Nicola was wonderful and all staff so courteous and polite. Thank you again for excellent service.
I needed some new links for a second hand vintage Cartier watch I had just been given as a Birthday present and NCJ were fantastic. The advice on how many extra links I would need was spot on, the price exactly as they had quoted and it was completed ahead of the scheduled time. Always so polite and a delight to visit. Long may they continue!
Great service from beginning to end. Promptly responded to email for watch repairs and kept me informed of progress throughout. Helpful and educated team. I'll definitely use them for future purchases.
Very informative and welcoming. Easily offered a quality alternative to the stock strap and replaced it at no cost. The overall shopping experience, from reserving the watch at Tissot.co.uk to meeting the staff, was a breeze.
It was a pleasure to do business with New Cavendish Jewellers. Incredible attention to detail and service. I wholeheartedly recommend to anyone wishing to purchase a watch.
Buying a high end watch from a distance was made a pleasure by Hitesh and Nicola at NCJ with a good knowledge of the product and excellent customer service.
I just wanted to take this opportunity and show my appreciation for the fantastic customer service to myself and my mother received whilst visiting your showroom.
From the moment we initially walked in, we were greeted with a warm and friendly welcome and received a very pleasant experience regarding viewing and purchasing my new watch. The lady who served us was very patient, kind and very polite and a pleasure to speak to. Other colleagues were also equally as friendly and made us feel very comfortable and not pressured at all which gave us a real luxury experience.
I very much applaud and appreciate your excellent level of customer experience and it will be a pleasure to deal and do business with you again.
We have been customers for nearly 20 years and nothing is too much trouble from a small watch strap replacement to a major watch repair.