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After Sales Services - Watches and Jewellery

At New Cavendish Jewellers, we are able to provide a total After Sales service for both watches & Jewellery. Alongside the Brands we work with as a retailer; we are able to assist on looking after the majority of high end timepieces including Rolex, Patek Philippe, Audemars Piguet, Vacheron Constantin, Panerai, Blancpain, Tag Heuer, Hublot, Oris and many more - we are have exclusive partners specialising in the repair of vintage timepieces too. Please enquire with us for more details.

Many small Watch and Jewellery repairs can be undertaken on-site but we also have our own off-site repair centre. Most watch batteries and strap replacements can be done on-site usually on the same day, while more serious watch repairs are worked upon by our own accredited watchmakers alongside the Official service centres for the Brands.

Please see below for a full list of the services on offer – feel free to contact us with any further questions:

Watches Repairs

  • Batteries, watch straps & bracelet link adjustments done on-site for most major Brands
  • Battery & reseals – please inquire for further details, all watches are resealed and tested for water resistance
  • Branded watch straps – many are kept in stock but watch straps can also be ordered for most major Brands
  • Full Service for both Quartz & Mechanical timepieces – anything from vintage pocket watches to contemporary and even  complicated watches – estimates raised where necessary
  • Watch valuations for all Brands for insurance & probate

Jewellery Repairs

  • Ring resizing in virtually all metals using state of the art laser technology - repairs are usually fulfilled within two working weeks
  • Ring re-tipping, general claw work, re-setting & general aesthetic repair work
  • Rhodium plating, gold/rose gold plating & polishing
  • Jewellery design from existing items
  • Jewellery valuations for probate & insurance purposes
  • Restringing of all types
  • Engraving

Tel: 020 7487 5628

E-mail: info@newcavendishjewellers.com

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