Testimonials

WoW! What an experience with NCJ! I would recommend anyone to NCJ when in London, the team is extremely friendly and very knowledgeable with watches. They are very professional, the service standard is excellent and most importantly this team makes you feel at home when you are at their boutique. Thank you NCJ for hosting us when we were there & definitely we will be back again!

Wonderful shop! I was very happy to find this shop during my honeymoon in the UK. I got my dream watch here with very kind help and service. I also bought watches for my friend here. I think if you need the watch you are looking for, come to this great shop in London, you will be satisfied with a great shopping experience!

I have used New Cavendish on a number of occasions and the service has always been very efficient and just as important - communication has been first class. I would, therefore, be happy to recommend them.

I had my Panerai serviced through NCJ and they did an excellent job starting from initial interaction to delivery. The entire team made my experience one that will most certainly result in me using them again for both services and new purchases. I would have no hesitation in recommending this excellent team.

Jitesh and his team did a fantastic job sourcing my watch. They will be my first port of call for any future purchases.

I have bought five or six watches from Jitesh and his team over the last few years and am always impressed by the service and their knowledge. They are always my first port of call and I would highly recommend them.

Fantastic, friendly service matched with in-depth expert product knowledge. I was walked through every part of my purchase, from the mechanism, and finish to taking the extra care to ensure the fit was perfect. Truly bespoke service. Would highly recommend it.

I am enjoying the Patek Philippe I bought at New Cavendish Jewellers. The guys there are passionate, dedicated, ready to help and offer exceptional service! Special thanks to Jitesh Shah for his assistance!

No pretensions, no airs, and graces, no BS - just genuine passion for their product, an amazingly broad range of the best brands, and the sort of singular focus on customer service that you only get from a family-owned, independent dealer. Jitesh and the team at New Cavendish are simply excellent. My first port of call for watches in London.

Was recommended to Jitesh nearly 10 years ago. Flawless service, advice and product knowledge leads to recommend him time and again to friends and family without a doubt

I have bought several watches from NCJ over the past few years and can confidently say Jitesh provides the best service from any watch/jewellery company I have been to. I would highly recommend NCJ to anyone in the market for luxury watches and jewellery.

I was recommended NCJ by a colleague and they didn't disappoint. Friendly and pleasant staff were able to guide a complete novice through what is a significant purchase. I will be back and would not hesitate to recommend them.

I bought my AP Legacy from these well known guys. They were more than perfect in everything. I'd recommend them all the way.

I have been a client of New Cavendish Jewellers for some years now. What brings me back time after time are two things: first that no matter what I want, help with a design, or I am looking to find something specific in the market, they can do it and second, good value. Jewelry is a luxury and the team at New Cavendish Jewellers exude this in their bespoke approach to their clients, their never failing enthusiasm and very simple mantra...nothing is too much trouble. I cannot recommend them highly enough.

I found choosing my first real watch to be both daunting and fun. Walking into New Cavendish Jewellers was a game changer as Jitesh seriously reduced the intimidation factor while also amplifying the enjoyment - and I love my new Panerai!

Always a pleasure doing business with the team at team at New Cavendish Jewellers. Would not hesitate in giving them my full recommendation.

I brought an old family ring in to be cleaned and was thrilled with the results - I almost didn't recognise my piece of jewellery when it was returned! I would recommend this service to anyone who has some old jewellery in need of reinvigoration.

Jitesh and team were fantastic from start to finish. They gave helpful, friendly and no-pressure advice on the purchase of a new watch and even helped with aftercare including extending the warranty and preparing a valuation for insurance purposes. Would absolutely recommend!

I was extremely pleased with the service at New Cavendish Jewellers when purchasing a watch. The watch was in immaculate condition and the nuances were explained perfectly by knowledgeable staff. Very happy with the watch itself and will definitely look to buy from here again.

Discovered New Cavendish Jewellers whilst looking for an Omega Aqua Terra but it was clear from the start that these guys are knowledgeable ambassadors for all of the the brands on offer. The purchasing process was truly a pleasure from start to finish. Give NCJ a try if you are looking for a luxury item, I do not believe you will be disappointed.